Section 1. Psychology of communication

Methods for determining development cognitive abilities

Exercise 1

Münsterberg Perception Test

Instruction: Among the alphabetic text there are words. Your task is to look through line by line to find these words as quickly as possible. Underline the found words.
Task execution time - 1 min.

1. individually

Bsolntsevtrgschotsdistrictnewshegchjafaktuekexamtrochgshgtskprocuratororgurstabyu
fcuygzhhtelevisionsoljschzhz
handperceptiontsukeng
osldperformanceclyachsm
ljhashschgyenakuyfyshre
yfyachytsuvskaprpersonality
ezbtrdschshzhnrkyvcome
hftasenlaboratory
ntaoprukgvsmtrpsychiatrybplmstchysmtzatseagnteht

Evaluation of results: The technique is aimed at determining the selectivity of attention. The number of highlighted words and the number of errors, that is, missing and incorrectly highlighted words, is estimated. The text contains 25 words.

Task 2

Test "Schulte Tables"

Instruction: Study of attention switching in conditions of active selection of useful information (according to the Schulte table).

Show in order the numbers from 1 to 25, calling them out loud (as fast as possible)

individually

21	12	7	1	20
6	15	17	3	18
19	4	8	25	13
24	2	22	10	5
9	14	11	23	16

Conclusion on the assignment: ________________________________________________________________________________________________________________________________________________________________________________________________

Task 3

Technique "Determining the type of memory"

Target: Determine the predominant memory type.

To memorize by ear:

Car, apple, pencil, spring, lamp, forest, rain, flower, saucepan, parrot.

To memorize with visual perception:

Plane, pear, pen, winter, candle, field, lightning, walnut, frying pan, duck.

For memorization with motor-auditory perception:

Steamboat, plum, ruler, summer, lampshade, river, thunder, berry, plate, goose.

To memorize with combined perception:

Train, cherry, notebook, autumn, floor lamp, glade, thunderstorm, mushroom, cup, chicken.

Conclusion on the assignment: ________________________________________________________________________________________________________________________________________________________________________________________________

Task 4

Methodology "Study of logical and mechanical memory"

Target: the study of logical and mechanical memory by memorizing two rows of words.

First row: Second row:

§ doll - play beetle - chair

§ chicken - egg compass - glue

§ scissors - cut the bell - arrow

§ horse - sleigh tit - sister

§ book - teacher's lake - tram

§ butterfly - fly shoes - samovar

§ snow - winter match - decanter

§ lamp - evening hat - bee

§ brush - fish teeth - fire

§ cow - milk saw - scrambled eggs

Processing and analysis of results. The type of memory is determined by which of the rows had a greater reproduction of words.

Conclusion on the assignment _____________________________________________________________________________________________

Task 5

Methodology "Research of short-term memory" A.R. Luria

Instruction. “I will read the words to you, and then you will repeat everything that you remember. Listen to me carefully. Start chanting as soon as I finish reading. Ready? Reading: needle, forest, water, cup, table, mushroom, shelf, knife, roll, cat.

Identify the percentage of words reproduced and draw a conclusion about the amount of short-term memory of the subjects.

Conclusion on the task ________________________________________________________________________________________________________________________________________________________________________________________________

Task 6

Method "Memory for images"

Instruction:“You will be presented with a table with images. Your task is to memorize as many images as possible in 20 seconds. After 20s. the table will be removed, and you will have to write down verbatim those

images that are remembered. Norma - 6

Conclusion on working with the subject _______________________________________________________________________________________________

Task 7

Technique "Memory for numbers"

Instruction:“You will be presented with a table with numbers. Your task is to get 20s. remember as much as possible more numbers. After 20s. The table will be removed, and you will have to write down the numbers that you remember.

13	91	47	39
65	83	19	51
23	94	71	87

Short-term visual memory was assessed by the number of correctly reproduced numbers. Norm of an adult - 7

Conclusion on the individual performance of the task _________________________________________________________________________________________________

Task 8

Assessment of the level of sociability (V.F. Ryakhovsky test)

Here are a few simple questions for you. Answer quickly, clearly: “yes” - 2 points, “sometimes” - 1 point, “no” - 0 points.

1. You have an ordinary or business meeting. Does her anticipation unsettle you?
2. Do you feel embarrassed and dissatisfied with the assignment to make a report, message, information at any meeting, meeting or similar event?
3. Do you put off a visit to the doctor until the last moment?
4. You are offered to go on a business trip to a city where you have never been. Will you make every effort to avoid this business trip?
5. Do you like to share your experiences with anyone?
6. Do you get annoyed if a stranger on the street turns to you with a request (show the way, name the time, answer some question)?
7. Do you believe that there is a problem of "fathers and sons" and that it is difficult for people of different generations to understand each other?
8. Are you embarrassed to remind a friend that he forgot to pay you back the money he borrowed a few months ago?
9. In a restaurant or in the dining room, you were served an obviously poor-quality dish. Will you keep silent, only angrily pushing the plate away?
10. Once alone with a stranger, you will not enter into a conversation with him and will be burdened if he speaks first. Is it so?
11. You are horrified by any long line, no matter where it is (in a store, library, cinema box office). Do you prefer to abandon your intention, or will you stand behind and languish in anticipation?
12. Are you afraid to participate in any review committee conflict situations?
13. You have your own purely individual criteria for evaluating works of literature, art, culture, and you do not accept any other people's opinions on this matter. This is true?
14. When you hear somewhere on the sidelines an obviously erroneous point of view on a question well known to you, do you prefer to remain silent and not enter into a conversation?
15. Do you feel annoyed by someone's request to help sort out a particular service issue or learning topic?
16. Are you more willing to express your point of view (opinion, assessment) in writing than orally?

The points received are cumulative.

30-32 points. You are clearly uncommunicative. It is difficult to rely on you in a matter that requires group efforts. Try to be more sociable, control yourself.

25-29 points. You are closed, taciturn, prefer solitude, so you have few friends. New job and the need for new contacts is thrown out of balance. It is in your power to reverse these traits of character.

19-24 points. You are sociable to a certain extent and feel quite confident in unfamiliar surroundings. New challenges don't scare you. These shortcomings are correctable.

14-18 points. You have good communication skills. You are inquisitive, willingly listen to an interesting interlocutor, patient enough in communication, defend your point of view without irascibility. At the same time, do not like noisy companies; extravagant antics and verbosity irritate you.

9-13 points. You are very sociable (sometimes, perhaps even beyond measure). Curious, talkative, which sometimes irritates others. You lack perseverance, patience and courage when faced with serious problems.

4-8 points. You must be the shirt guy. Sociability beats out of you. You are always aware of everything. For this very reason, managers and colleagues treat you with some apprehension and doubts. Consider these facts.

3 points or less. Your communication skills are painful. You are talkative, verbose, interfering in matters that have nothing to do with you. Undertake to judge problems in which you are completely incompetent. Yes, you need to work on yourself and your character! First of all, cultivate patience and restraint in yourself, treat people with respect, and finally, think about your health - this lifestyle does not go unnoticed.

Conclusion on the individual performance of the task ____________________________________________________________________________________________

Task 9

§ KOS test questionnaire

§ Instructions: the test is performed individually:

1. Do you have many friends with whom you constantly communicate?

2. Do you often manage to persuade the majority of your comrades to accept your decision?

3. How long have you been worried about the feeling of resentment caused to you by one of your comrades?

4. Do you always find it difficult to navigate in a critical situation?

5. Do you have a desire to establish new acquaintances with different people?

6. Do you enjoy doing community service?

7. Is it true that you find it more pleasant and easier to spend time with books or other activities than with people?

8. If there are any obstacles in the implementation of your intentions, do you easily retreat from them?

9. Do you easily establish contacts with people who are much older than you?

10. Do you like to invent and organize various games and entertainments with your friends?

11. Is it difficult for you to join a new company for you?

12. Do you often put off for other days those things that you would need to do today?

13. Is it easy for you to establish contacts with strangers?

14. Do you strive to get your comrades to act in accordance with your opinion?

15. Do you find it difficult to get used to a new team?

16. Is it true that you do not have conflicts with your comrades because of their failure to fulfill their promises, duties, obligations?

17. Do you seek to meet and talk with a new person at an opportunity?

18. Do you often take the initiative in dealing with important matters?

19. Do people around you annoy you and do you want to be alone?

20. Is it true that you usually have poor orientation in unfamiliar surroundings?

21. Do you like to be constantly among people?

22. Do you get irritated if you fail to finish what you started?

23. Do you feel embarrassed, uncomfortable or embarrassed if you have to take the initiative to get to know a new person?

24. Is it true that you get tired from frequent communication with your comrades?

25. Do you like to participate in collective games?

26. Do you often show initiative in resolving issues that affect the interests of your comrades?

27. Is it true that you feel insecure among people you don't know well?

28. Is it true that you rarely seek to prove your case?

29. Do you think that it is not difficult for you to revive a company that is unfamiliar to you?

30. Did you take part in social work at school?

31. Do you try to limit the circle of your acquaintances to a small number of people?

32. Is it true that you do not seek to defend your opinion or decision if it was not immediately accepted by your comrades?

33. Do you feel at ease when you are in a company that is unfamiliar to you?

34. Are you willing to start organizing various events for your comrades?

35. Is it true that you do not feel confident and calm enough when you have to say something to a large group of people?

36. Are you often late for business meetings, dates?

37. Do you have many friends?

38. Do you often find yourself in the center of attention of your comrades?

39. Do you often feel embarrassed, feel awkward when communicating with unfamiliar people?

40. Is it true that you do not feel very confident surrounded by a large group of your comrades?

The purpose of processing the results is to obtain indices of communicative and organizational inclinations. To do this, the answers of the subject are compared with the decoder and the number of matches is counted separately for communicative and organizational inclinations.

To determine the level of communicative and organizational inclinations, it is necessary to calculate their coefficients. The coefficients are the ratio of the number of matching answers of a particular propensity to the maximum possible number of matches, in this case- to 20.

Scale of evaluation of communicative and organizational inclinations

The level of development of communicative and organizational inclinations is characterized by ratings on a scale as follows.

Subjects rated 1, are people with a low level of manifestation of communicative and organizational inclinations.

Subjects rated 2, have communicative and organizational inclinations below the average level. They do not seek to communicate, feel constrained in a new company, team, prefer to spend time alone with themselves.

For subjects who received a score of 3, typical middle level manifestations of communicative and organizational inclinations. They strive for contacts with people, do not limit the circle of their acquaintances, defend their opinion, plan their work, but the potential of their inclinations is not very stable.

Subjects rated 4, belong to the group with high level manifestations of communicative and organizational inclinations. They don't get lost in new environment, quickly find friends, constantly strive to expand the circle of their acquaintances, and engage in social activities.

Subjects who received the highest score of 5 have a very high level of manifestation of communicative and organizational inclinations. They feel the need for communicative and organizational activities and actively strive for it, quickly orient themselves in difficult situations.

Conclusion on the individual performance of the task ________________________________________________________________________________________________________________________________________________________________________________________________

Psychology of communication and interpersonal relationships Ilyin Evgeny Pavlovich

Questionnaire of V. F. Ryakhovsky to determine the level of sociability

Instruction

Read each of the 16 questions and write an answer - "yes", "no" or "sometimes".

Questionnaire text

1. You have a regular or business meeting. Does her anticipation unsettle you?

2. Are you postponing a visit to the doctor until the last moment?

3. Do you feel embarrassed and dissatisfied with an assignment to make a report, message, information at any conference, meeting or similar event?

4. You are offered to go on a business trip to a city where you have never been. Will you make every effort to avoid this business trip?

5. Do you like to share your experiences with anyone?

6. Do you get annoyed if a stranger on the street turns to you with a request (show the way, tell the time, answer some question)?

7. Do you believe that there is a problem of "fathers and sons" and that it is difficult for people of different generations to understand each other?

8. Are you embarrassed to remind a friend that he forgot to return 100 rubles to you, which he borrowed a few months ago?

9. In a restaurant or in the dining room, you were served an obviously poor-quality dish. Will you keep silent, only angrily pushing the plate?

10. When you find yourself face to face with a stranger, will you not enter into a conversation with him and will you be burdened if he speaks first? Is it so?

11. You are horrified by any long line, no matter where it is. Would you rather give up on your intention, or would you line up and languish in anticipation?

12. Are you afraid to participate in any conflict resolution committee?

13. You have your own purely individual criteria for evaluating works of literature, art, culture, and you do not accept any other people's opinions on this matter. This is true?

14. Having heard somewhere in the lobby an obviously erroneous point of view on a matter well known to you, would you prefer to remain silent and not enter into an argument?

15. Do you get annoyed when someone asks you to help you sort out a particular service issue or study topic?

16. Are you more willing to express your point of view in writing than orally?

Processing and interpretation of results

Each “yes” is worth 2 points, “sometimes” is worth 1 point, and “no” is worth 0 points. The sum of the points scored for all questions is calculated and the classifier determines which category of people you belong to.

30-32 points - you are clearly uncommunicative. You are difficult to rely on in a matter that requires group effort.

25-29 points - you are closed, taciturn, prefer loneliness. A new job and the need for new contacts, if they don’t plunge you into a panic, then they unbalance for a long time.

19-24 points - you are sociable to a certain extent and feel confident in unfamiliar surroundings. New challenges don't scare you. And yet, with new people, you converge with caution, you are reluctant to participate in disputes and disputes.

14-18 points - you have normal communication skills. You willingly listen to an interesting interlocutor, patient in dealing with others. Without unpleasant experiences, go to meet strangers. At the same time, do not like noisy companies, verbosity annoys you.

9-13 points - you are very sociable (sometimes even without measure). Talkative, like to speak out on various issues, which sometimes irritates others. Willingly meet new people. Love to be the center of attention, do not refuse requests to anyone, although you can not always fulfill them.

4-8 points - sociability beats out of you. Like to take part in all discussions, although serious topics can give you migraines and even blues. Willingly take the floor on any occasion, even if you have a superficial idea about it. Everywhere you feel at ease.

3 points or less - your sociability is painful. You are talkative, verbose, interfering in matters that have nothing to do with you. You undertake to judge problems in which you are completely incompetent. Willingly or unwittingly, you are often the cause of all sorts of conflicts in your environment.

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Ryakhovsky's technique is quite simple: you need to answer next questions one of the three options answer: "yes", "no" or "sometimes". It is important to respond quickly, with little thought. The questions are simple and do not require reflection - only honesty is needed.

You have an ordinary or business meeting. Does waiting unsettle you?

Do you feel embarrassed and dissatisfied with the assignment to make a report, message, information at any meeting, meeting or similar event?

Do you postpone your visit to the doctor until the last moment?

You are offered to go on a business trip to a city where you have never been. Will you make every effort to avoid this business trip?

Do you like to share your experiences with anyone?

Do you get annoyed if a stranger on the street turned to you with a request (show the way, tell the time, answer some question)?

Do you believe that there is a problem of "fathers and sons", and that it is difficult for people of different generations to understand each other?

Are you embarrassed to remind a friend that he forgot to pay you back the money he borrowed a few months ago?

In a restaurant or in the dining room, you were served an obviously poor-quality dish. Will you keep silent, only angrily pushing the plate away?

Once alone with a stranger, you will not enter into a conversation with him and will not be burdened if he speaks first. Is it so?

You are horrified by a long line, wherever it is (in a store, library, cinema box office). Do you prefer to abandon your intention, or will you stand behind and languish in anticipation?

Are you afraid to participate in any commission to review conflict situations?

You have your own purely individual criteria for evaluating works of literature, art, culture, and you do not accept any other people's opinions on this matter. This is true?

Having heard, somewhere in the lobby, an obviously erroneous point of view on a question well known to you, do you prefer to remain silent and not enter into a conversation?

Do you feel annoyed by someone's request to help you sort out a particular service issue or educational topic?

Are you more willing to express your point of view (opinion, assessment) in writing than orally?

Ryakhovsky's test is the key

The technique that Ryakhovsky developed, like many other tests, requires summing up the results. Give yourself 2 points for each "yes" answer, 1 point for "sometimes" and 0 points for "no". Add up all the numbers and find your result in the classifier below.

• 30-31 points. You are very uncommunicative, and this can bring a lot of problems to you and your loved ones. It is important for you to learn self-control, because in some cases the ability to interact is more important than ever.
• 25-29 points. Without hesitation, you can be called a closed person, you probably have very few friends and, in general, a narrow social circle. Any new communication unbalances you for a long time, and the expectation of a meeting with a stranger completely plunges you into horror. You are probably unhappy with this trait of your character. With a strong passion, you can be very sociable, and there are simple ways for you to solve this problem.
• 19-24 points. You are quite sociable, and even in a new environment you will feel very comfortable. However, you are not in a hurry to enter into various disputes. There is sometimes too much irony and sarcasm in your expressions, but you yourself can easily correct such a lack.
• 14-18 points. Your sociability is within the normal range. You are moderately curious, you know how to listen, you can defend your point of view, do not flare up once again. Meeting new people does not depress you, but you endure noisy companies joylessly. As a rule, you are annoyed by extravagant antics and verbose people seeking to attract attention.
• 9-13 points. You are very sociable, talkative and inquisitive. You are so fond of expressing your opinion on various issues that it sometimes repels more reserved people from you. You easily get acquainted and communicate, do not like to refuse requests. Hot-tempered, but quick-tempered. As a rule, you lack the perseverance to solve problems, but this is easily fixed.
• 4-8 points. About people like you, they say "shirt-guy". You are overly sociable and always up to date with all the events. Despite the love of conversation, you do not like to discuss any serious topics. You are ready to talk even about what you hear about for the first time in your life. Despite the fact that you feel great everywhere, others are wary of you, because you are not the most reliable person. It is sometimes impossible to entrust you with a secret or convince you to complete the work you have begun. You should develop perseverance in yourself and take information more seriously.
• 3 points or less. You are painfully sociable. You often interfere in other people's affairs, judge what you do not know about, are quick-tempered and easily offended. Serious work is clearly not for you - often you are too superficial. Usually, ordinary person it's hard with you. You should work on your character, learn to be a more restrained and tolerant person. It may even be worth talking to a psychologist about this topic, because because of this lifestyle, you are likely to have problems at work and in your personal life.

The test for assessing the level of sociability, communication contains the ability to determine the level of sociability of a person. The questions should be answered using three response options - "yes", "sometimes" and "no".

Instruction: "Your attention is invited to a few simple questions. Answer quickly, unambiguously:" yes "," no "," sometimes ".

Response score;

"yes" - 2 points, "sometimes" - 1 point, "no" - 0 points.

The points obtained are summed up, and the classifier determines which category the subject belongs to.

Test classifier

30-31 points. You are clearly uncommunicative, and this is your misfortune, since you yourself suffer the most from this. But it is not easy for people close to you. You are difficult to rely on in a matter that requires group effort. Try to be more sociable, control yourself.

25-29 points. You are closed, taciturn, prefer solitude, so you have few friends. A new job and the need for new contacts, if they do not plunge you into a panic, then they unbalance you for a long time. You know this feature of your character and are dissatisfied with yourself. But do not limit yourself to such discontent only - it is in your power to reverse these character traits. Doesn't it happen that with some strong enthusiasm you suddenly acquire complete sociability? It just takes a shake.

19-24 points. You are sociable to a certain extent and feel quite confident in unfamiliar surroundings. New challenges don't scare you. And yet, with new people, converge with caution; they are reluctant to participate in disputes and disputes. There is sometimes too much sarcasm in your statements, without any basis. These shortcomings are correctable.

14-18 points. You have good communication skills. You are inquisitive, willingly listen to an interesting interlocutor, patient enough in communication, defend your point of view without irascibility. Feel free to meet new people. At the same time, do not like noisy companies; extravagant antics and verbosity irritate you.

9-13 points. You are very sociable (sometimes, perhaps even beyond measure). Curious, talkative, like to speak out on various issues, which sometimes irritates others. Willingly meet new people. Love to be the center of attention, do not refuse requests to anyone, although you cannot always fulfill them. It happens, flare up, but quickly move away. What you lack is perseverance, patience and courage when faced with serious problems. If you wish, however, you can force yourself not to back down.

4-8 points. You must be the shirt guy. Sociability beats out of you. You are always aware of everything. You love to take part in all discussions, although serious topics can cause you a migraine or even a blues. Willingly take the floor on any issue, even if you have a superficial idea about it. Everywhere you feel at ease. You take on any business, although you can not always successfully bring it to the end. For this very reason, managers and colleagues treat you with some apprehension and doubts. Consider these facts.

3 points or less.

Your communication skills are painful. You are talkative, verbose, interfering in matters that have nothing to do with you. Undertake to judge problems in which you are completely incompetent. Willingly or unwittingly, you are often the cause of all sorts of conflicts in your environment. Quick-tempered, touchy, often biased. Serious work is not for you. People - at work, at home, and in general everywhere - find it difficult to be with you. Yes, you need to work on yourself and your character! First of all, cultivate patience and restraint in yourself, treat people with respect, and finally, think about your health - this lifestyle does not go unnoticed.

Questionnaire text

You have an ordinary or business meeting. Does her anticipation unsettle you?

Do you feel embarrassed and dissatisfied with the assignment to make a report, message, information at any meeting, meeting or similar event?

Do you put off a visit to the doctor until the last moment?

You are offered to go on a business trip to a city where you have never been. Will you make every effort to avoid this business trip?

Do you like to share your experiences with anyone?

Do you get annoyed if a stranger on the street turns to you with a request (show the way, name the time, answer some question)?

Do you believe that there is a problem of "fathers and sons" and that it is difficult for people of different generations to understand each other?

Are you embarrassed to remind a friend that he forgot to pay you back the money he borrowed a few months ago?

In a restaurant or in the dining room, you were served an obviously poor-quality dish. Will you keep silent, only angrily pushing the plate away?

Being one on one with a stranger. You will not enter into a conversation with him and will be burdened if he speaks first. Is it so?

You are horrified by any long line, no matter where it is (in a store, library, cinema box office). Do you prefer to abandon your intention, or will you stand behind and languish in anticipation?

Are you afraid to participate in any commission to review conflict situations?

You have your own purely individual criteria for evaluating works of literature, art, culture, and you do not accept any other people's opinions on this matter. This is true?

When you hear somewhere on the sidelines an obviously erroneous point of view on a question well known to you, do you prefer to remain silent and not enter into a conversation?

Do you feel annoyed by someone's request to help you sort out a particular service issue or educational topic?

?

Are you more willing to express your point of view (opinion, assessment) in writing than orally?

Methods for studying competence in communication(based on the book " psychological tests" edited byA.A. Karelina, 2001)

1. Evaluation of the level of sociability (test by V.F. Ryakhovsky).

AT ability to determine the level of communicationyou person. Three options fromvetov- yes, sometimes, and no. Answer quickly, unequivocally, write down the answer options (“1 yes”, “2 no”, “3 sometimes”, etc.).

You have an ordinary or business meeting. Does it knock you outwaiting out of a rut?

Do you feel confused and dissatisfied when asked to speakwith a report, message, information at any meeting, withscolding or the like?

Are you postponing a visit to the doctor until the last moment?

You are offered to go on a business trip to a city where you will neverhave been. Do you make every effort to avoid thisbusiness trips?

Do you enjoy sharing your experiences with anyone?

Do you get annoyed if a stranger on the street asksto you with a request (show the way, name the time, answer somequestion)?

Do you believe that there is a problem of "fathers and sons" and thatDyam different generations is difficult to understand each other?

Are you embarrassed to remind a friend that he has forgotten youwithdraw the money you borrowed a few months ago?

In a restaurant or in the dining room, you were served obviously poor qualitydish. Will you keep silent, only angrily pushing the plate?

Once alone with a stranger, you will notdrink with him in conversation and you will be burdened if he speaks first. Is it so?

You are horrified by any long line, no matter where it is(in the store, library, cinema box office). Do you prefer rejectionget away from your intention or stand behind and languish inwaiting?

Are you afraid to participate in any review committeenyu conflict situations?

You have your own purely individual evaluation criteriaworks of literature, art, culture and you do not accept any other people's opinions on this matter. This is true?

Having heard somewhere on the sidelines an obviously erroneous point of view on a question well known to you, do you prefer to be silent and not engage in conversation?

Do you get frustrated when someone asks you to help sort outthis or that service issue or educational topic?

Are you more willing to express your point of view (opinion, assessment) inwritten than orally?

Response score:

"yes" - 2 points, "sometimes" - 1 point, "no" - 0 points.

The points received are summed up, and the classifier determinesWhich category does the subject belong to?

test classifier.

30-31 points. You are clearly uncommunicative, and this is your misfortune, since you yourself suffer the most from this. But it is not easy for people close to you. You are difficult to rely on in a matter that requires group effort. Try to be more sociable, control yourself.

25-29 points. You are closed, taciturn, prefer aloneso you don't have many friends. New work and the need for new contacts, if they don’t plunge you into a panic, then they unbalance for a long time. You know this feature of your character and sometimes free of themselves. But do not limit yourself to such dissatisfaction - inyour power to reverse these character traits. Doesn't it happenthat with any strong enthusiasm, you suddenly acquire sexnew communication skills? It just takes a shake.

19-24 points. You are sociable to a certain extent and in unfamiliar feel quite confident in the environment. New challenges don't scare you. And yet, with new people, converge with caution, in disputes and disputes. you are reluctant to participate. There is too much in your statements sometimessarcasm for no reason. These shortcomings are correctable.

14-18 points. You have good communication skills. you are inquisitivewilling, willing to listen to an interesting interlocutor, patient enoughLivs in communication, defend your point of view without irascibility.Withoutunpleasant experiences go to meet new people. At thattime do not like noisy companies; extravagant antics and manywords make you angry.

9 - 13 points. You are very sociable (sometimes, perhaps even beyondmeasures). Curious, talkative, like to speak out on different questionsdew, which sometimes irritates others. Willingly familiarhang out with new people. Love to be the center of attentionrefuse requests, although you can not always fulfill them. It happens,flare up, but back away quickly. What you lack is perseverance,patience and courage when faced with serious problems.AtIf you wish, however, you can force yourself not to back down.

4-8 points. You must be the shirt guy. Sociability beats outyou with the key. You are always aware of everything. Do you like to take part inall discussions, although serious topics may give you a migraine or even blues. Willingly take the floor on any issue, even if you have a superficial idea about it. Everywhere you feel at ease. You take on any business, although you can not always successfully bring it to end. For this very reason, managers and colleagues treat you with some apprehension and doubt. Consider these facts.

3 points or less. Your communication skills are painfulter. You are talkative, verbose, intervene in matters that do not havehave nothing to do with you. Take on the challenge of judgingcompletely incompetent. Willingly or unwittingly, you often visitcause all sorts of conflicts in your environment. Hot-tempered, offendedChevy, you are often biased. Serious work is not for you. Liu dyam - both at work and at home, and in general everywhere - it is difficult with you. Yes, you need to work on yourself and your character! First of all, educated cultivate patience and restraint in yourself, respectfully treatpeople, finally, think about your health - this lifestyle is notpasses without a trace.

Test to assess self-control in communication. Test 2

(The test was developed by the American psychologist M. Snyder)

Read carefully ten sentences describing reactions to certain situations. You must evaluate each of them as correct. or incorrect in relation to itself. If the offer seems to younym or predominantly true, put next to the ordinal butmeasure the letter "B", if incorrect or mostly incorrect -the letter "N".

It seems to me difficult the art of imitating the habits of others.dey.

I could probably play the fool to get attention oramuse those around you.

I could make a good actor.

Other people sometimes think that I am experiencing something deeper.boko than it really is.

In a company, I rarely find myself in the spotlight.

In different situations and in dealing with different people, I often leadyourself in completely different ways.

I can only defend what I sincerely believe.

To succeed in business and in relationships with people, I try to bethe way they expect me to be.